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YOUR
MISSING
CALLS

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

YMC Agency is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee equal access to our websites and services.

Measures to Support Accessibility

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Measures to Support Accessibility

YMC Agency takes the following measures to ensure accessibility of our AI Receptionist service:

  • Incorporating accessibility into our procurement practices.

  • Providing continual accessibility training for our staff.

  • Including accessibility throughout our internal policies.

  • Employing formal accessibility quality assurance methods.

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. YMC Agency is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of YMC Agency's services. Please let us know if you encounter accessibility barriers on YMC Agency’s AI Receptionist service:

  • Phone: [Your Phone Number]

  • E-mail: [support@ymcagency.com]

  • Visitor address: [Your Address]

  • Postal address: [Your Postal Address]

  • We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days should you encounter any issues.

Compatibility with Browsers and Assistive Technology

YMC Agency's AI Receptionist service is designed to be compatible with the following assistive technologies:

  • Browsers: Chrome, Firefox, Safari, and Internet Explorer 11 and above.

  • Assistive Technologies: Screen readers, text-to-speech software, and other accessibility software and hardware.

Technical Specifications

Accessibility of YMC Agency’s AI Receptionist service relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of YMC Agency's AI Receptionist service, there may be some limitations. Please contact us if you observe an issue.

Assessment Approach

YMC Agency assessed the accessibility of YMC Agency's AI Receptionist service by the following approaches:

  • Self-evaluation: The service was evaluated by our in-house team.

  • External evaluation: We periodically have our service reviewed by external experts to ensure accessibility standards are met.

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

  • [Your Company Executive Name]

  • [Position]

  • YMC Agency

Formal Complaints

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days if you are dissatisfied with our response. Please contact [details of how to make a formal complaint].

This statement was created on [Date] using the W3C Accessibility Statement Generator Tool.

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